Questions _&_ Answers

Questions & Answers

If you are looking to place an order with Moyglass Timber for any of our products; we would ask you to take the time to send us all the necessary details concerning your order enquiry via the contact form on our contact page. You can also contact us by phone or email and we will get back to you as soon as possible.
If you need any assistance with any aspect of your order or need more information about the products we stock then please get in touch using the details at the bottom of this page or through the contact form.
At present we do not offer the facility for ordering online but can process any order you to place by phone or email.
If there are any products from ‘Baltrotors’ or ‘Taimi’ that you would like to order and we do not have them listed online; please contact us with the details of the product(s) you require and we will gladly place the order for you and have it delivered within 14 days.
Yes we accept orders from any authority, company or estate. If your order is quite large please ring Peter on 086 2263010.
If you have received something and it is not what you asked for or you are unhappy with any aspect of your order, please contact us immediately; making sure that the product(s) you have received are returned to us in a state that is fit for resale.
If you don’t see your question listed then we probably haven’t been asked it yet. Please feel free to send us any queries you may have regarding any aspect of our website or products and we will respond to you as soon as possible.
Any personal information that you provide by way of order or enquiry will only be used by and will not be sold, rented, or in any way shared with a 3rd party.

More questions?

We will endeavor to list the questions that are asked on a more frequent basis; making your experience with Moyglass Timber as positive as possible. However, if there is something that we have missed please feel free to contact us with any questions you may have.

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